| When to call 2-1-1 | When NOT to call 2-1-1 |
| Question about Social Services | Directory Assistance...call 4-1-1 |
| Question about Counseling | Need Medical Emergency help...call 9-1-1 |
| Question about Senior Services | Need Police Services...call 9-1-1 |
| Question about Youth Services | Need Fire Department...call 9-1-1 |
| Question about State & Federal Agencies | Need other emergency services...call 9-1-1 |
| Question about Dental, Medical, and Legal Services | |
| Question about Volunteer Opportunities | |
| Other information referral needs | |