Benefits Counseling

Through trained staff, SPAG provides legal/benefits counseling assistance on such matters as Medicare appeals and Advance Directives: Medical Power of Attorney, Directive to Physician, Out of Hospital Do-Not-Resuscitate Order, and Designation of Guardian before Need Arises.  Areas of service are listed below.

Benefits counseling includes assistance with Medicare, Social Security, Medicaid, Food Stamps, disability, veterans issues, insurance complaints, pharmaceutical companies, and long term care insurance. 

Medicare Open Enrollment

Medicare Open Enrollment is just around the corner and the South Plains Area Agency on Aging will be scheduling Open Enrollment Events throughout the 15 county region to help Medicare beneficiaries compare and/or elect new Medicare Part D and Medicare Advantage plans.  Your health needs change from year to year. And, your health plan may change the benefits and cost each year too.  That’s why it’s important to evaluate your Medicare choices every year. 

Open Enrollment is the one time of year when ALL people with Medicare can see what new benefits Medicare has to offer and make changes to their coverage.  There’s never been a better time to check out Medicare coverage. There are new benefits available for all people with Medicare – whether you choose Original Medicare or a Medicare Advantage plan – including lower prescription costs, wellness visits, and preventive care.

Take advantage of Open Enrollment and you may be able to save money, get better coverage, or both.  Open Enrollment starts October 15th and lasts through December 7th which ensures Medicare enough time to process your choice, so your coverage can begin without interruption on January 1st.


Social Security Administration 1-800-772-1213
Medicare Hotline 1-800-MEDICARE (1-800-633-4227)

Contact: Dee Neill
1323 58th Street / P.O. Box 3730 Freedom Station
Lubbock, Texas 79452-3730
(806) 687-0940 / 888-418-6564
Fax (806) 765-9544